Privacy Policy
Welcome to Cardify Africa ("Cardify Africa," "cardify," "cardify.co,"). We are committed to protecting your privacy and providing a safe and secure user experience. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website (www.cardify.co) and our services (collectively, the "Service"). By using the Service, you consent to the practices described in this Privacy Policy.
If you have any questions or concerns about our Privacy Policy, please contact us using the contact information provided at the end of this document.
1. Information We Collect
We collect personal information when you voluntarily provide it to us, such as when you create an account, make a transaction, fill out a form, or contact us. The types of personal information we may collect include, but are not limited to:
- Name
- Email address
- Phone number
- Bank Account Details
- Address
- Username and password
- Other information you provide to us
We also automatically collect certain information when you use our Service, including:
- Device information, such as your IP address, browser type, operating system, and device identifiers
- Usage information, such as the pages you visit, the links you click, and the actions you take on our Service
- Cookies and similar technologies, which are used to analyze trends, administer the website, track users' movements around the website, and gather demographic information
We may also collect information from third-party sources, such as social media platforms, when you interact with our Service through those platforms or when you choose to connect your account with those platforms.
2. Use of Information
We use the personal information we collect for various purposes, including:
- Providing and improving our Service
- Processing and fulfilling your orders
- Responding to your inquiries and providing customer support
- Sending you administrative information, such as updates and notifications about our Service
- Communicating with you about promotions, events, and other news about Cardify Africa
- Personalizing your experience on our Service
- Conducting research and analysis to better understand our users and improve our Service
- Enforcing our terms of service and other legal rights
- Complying with legal obligations
We may also use your information for other purposes with your consent or as otherwise permitted or required by law.
3. Disclosure of Information
We may share your personal information with the following categories of recipients:
- Service providers, who help us with the operation of our Service, such as payment processors, shipping partners, and marketing partners
- Affiliates, subsidiaries, and parent companies of Cardify Africa, for the purpose of providing and improving our Service
- Business partners, with whom we may collaborate on promotions, events, or other joint ventures
- Legal authorities, government agencies, or other third parties, when required by law, court order, or other legal process
- Third-party social media platforms, when you choose to connect your account with those platforms
- Other users of the Service, when you voluntarily share information with them, such as in user-generated content or through messaging features
We may also share aggregated or anonymized information that does not directly identify you, for purposes such as research, analytics, and marketing.
4. Security
We take reasonable measures to protect the personal information we collect from unauthorized access, use, and disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. If you believe your account has been compromised, please contact us immediately using the contact information provided below.
5. Cookies
We use cookies and similar technologies to analyze trends, administer the website, track users' movements around the website, and gather demographic information. You can control the use of cookies at the individual browser level. If you disable cookies, some features of our Service may be unavailable or may not function properly.
6. Third-Party Links
Our Service may contain links to third-party websites or services that are not owned or controlled by Cardify Africa. This Privacy Policy does not apply to third-party websites or services. We are not responsible for the privacy practices or content of such websites or services. We recommend that you review the privacy policies of those third parties before providing any personal information.
7. Children's Privacy
Our Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us using the contact information provided below, and we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes to this Privacy Policy on our website and update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Service after the posting of changes constitutes your acceptance of such changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: support@cardify.co
